Overview
PL Mart LLC Company strives to ensure complete transparency and customer
satisfaction in all investment transactions. This Refund Policy clarifies eligibility, procedures,
exceptions, and timelines for refunds on investment-related products and services.
Eligibility for Refunds
- Refunds are only available for services or products not yet executed, completed, or delivered according to contract terms.
- Requests for refunds must be submitted within 7 days of the transaction date.
- Investments already initiated, confirmed, or processed on exchanges, portfolios, or third-party platforms are non-refundable.
- Fees paid for advisory assessments, research reports, or consultation services are generally non-refundable once the service has been delivered.
Refund Request Process
- Submit refund requests in writing to
support@plmart.net with full transaction details and supporting documentation within 7 days of purchase.
- The support team will review the request and documentation within 5 business days and communicate the decision.
Refund Processing and Timelines
- Approved refunds will be processed within 15 business days via the original payment method.
- Any applicable transaction charges, bank fees, or administrative costs may be deducted from the total refundable amount.
Exceptions and Exclusions
- Products or investments expressly marked as “non-refundable” at the time of sale are not eligible for refunds.
- Refunds cannot be issued for losses due to investment performance, market fluctuations, or third-party actions.
- Fraudulent refund requests or misuse of this policy may result in permanent account suspension.
Updates and Amendments
PL Mart LLC Company reserves the right to update or modify this Refund Policy at any time.
Clients will be notified of such changes via email or through our official website.
Contact Us
For refund-related concerns, please reach out to us at
support@plmart.net